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Terms of Use

Last updated: January 2024

1. Agreement to Terms

By accessing or using the sleek-spark website (sleek-spark.com) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and others who access or use our website and services.

2. Services Description

sleek-spark provides culinary education services, including but not limited to:

  • Group cooking classes and courses
  • Private cooking instruction
  • Specialty workshops and programmes
  • Related educational materials and resources

The specific details, schedules, and pricing of our services are as described on our website and may be updated from time to time.

3. Booking and Payment

Booking Process

Course bookings can be made through our website or by contacting us directly. A booking is confirmed only when we send you a written confirmation.

Payment

Full payment is required to secure your place on a course unless otherwise agreed. We accept payment by major credit and debit cards. All prices are in British Pounds Sterling (GBP) and include VAT where applicable.

Cancellation by You

  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund or credit towards a future course
  • Less than 7 days before the course: No refund, but you may transfer your booking to another person

Cancellation by Us

We reserve the right to cancel a course if minimum numbers are not reached or due to unforeseen circumstances. In such cases, we will offer a full refund or the option to transfer to an alternative date.

Rescheduling

You may reschedule your booking free of charge with at least 48 hours notice, subject to availability.

4. Satisfaction Guarantee

If you are not satisfied after your first session of a multi-session course, please inform your instructor or contact us before the end of that session. We will offer a full refund of the course fee. This guarantee applies only to first sessions and must be claimed on the day.

5. Course Participation

Health and Safety

You must inform us of any allergies, dietary restrictions, or medical conditions that may affect your participation before attending. You agree to follow all safety instructions given by our instructors.

Conduct

We expect all participants to behave respectfully towards instructors, staff, and fellow students. We reserve the right to ask anyone to leave if their behaviour is disruptive or unsafe, without refund.

Age Requirements

Unless otherwise specified, our courses are designed for adults aged 18 and over. Participants under 18 may attend certain courses with parental consent and must be accompanied by an adult.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, recipes, and course materials, is the property of sleek-spark or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent, except for personal, non-commercial use of recipes provided as part of your course.

7. Photography and Recording

We may take photographs or video during classes for promotional purposes. By attending, you consent to the use of such images unless you inform us otherwise before the class begins.

Personal photography for your own use is permitted during classes. However, recording of instructional content (video or audio) is not permitted without prior written consent.

8. Liability

Our Liability

We will take reasonable care to ensure our courses are delivered safely and to a high standard. However, we do not accept liability for:

  • Personal injury caused by your own negligence or failure to follow safety instructions
  • Loss of or damage to your personal belongings
  • Any indirect or consequential losses

Your Liability

You are responsible for any damage you cause to our premises, equipment, or the property of others due to your negligence or failure to follow instructions.

9. Website Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit any viruses or harmful code
  • Collect or harvest any information from our website
  • Reproduce or redistribute our content without permission

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them.

11. Changes to Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

sleek-spark
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]

sleek-spark

Transforming home cooks into confident culinary creators since 2018.

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